At YORK INFYNEX LLC, we aim to ensure customer satisfaction with every purchase. If you are not satisfied with your order, we offer a return and refund process under the conditions outlined below.
1. Return Eligibility
Customers may request a return within 14 days of receiving their order. To be eligible for a return, items must:
- Be unused and in original condition
- Be returned in original packaging
- Include proof of purchase
2. Non-Returnable Items
Certain items may not be eligible for return, including:
- Products that have been used or damaged after delivery
- Items not in original packaging
- Clearance or final sale items (if applicable)
3. Refund Process
Once we receive and inspect the returned item, we will notify you regarding approval or rejection of your refund. Approved refunds will be processed to your original payment method within a reasonable timeframe.
4. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a Company error (e.g., wrong or defective item).
5. Contact Us
For returns or refund assistance, please contact:
YORK INFYNEX LLC
1567 Meade St, Denver, CO 80204
Phone: +1 (913) 335-4584
Email: info@yorkinfynex.com